Contacting the Compute Team:
- Email (preferred): firstname.lastname@example.org
- Submit a Compute Help Ticket
- View Bren Compute Knowledge Base
We are holding office hours on Zoom (for security, we have a waiting room enabled), Tuesday and Fridays from 2:30 - 3:30 pm PST - Join meeting 847 4349 7043 or click https://ucsb.zoom.us/j/84743497043
Computing Labs and Personal Workstations
At this time the Bren building security system is in weekend mode and keycard access is required to enter the building. The GIS computing lab has been locked to aid remote instruction.
Computing Lab Remote Access
A number of GIS computing lab computers are available for remote desktop through a reservation process. Please contact us if you would like to learn how to reserve and connect to a GIS lab computer to use applications you might not have access to at home (ArcGIS, GaBi, etc.).
The compute team has a number of remote support options. Using remote support we can look at your computer screen with you to trouble shoot any computing problems you may encounter. If you submit a help request / email that would benefit from remote support we can provide a number of options to you (Zoom Session Remote Control, Splashtop SOS).
Accessing Bren Files Remotely
REEF is a web based file access service that will allow you to access your personal (H: drive) and lab files (S: drive). This services can be access through the reef.bren.ucsb.edu website. Log-in with your Bren Desktop username and password, prefix your username with ESM\ (example: ESM\janedoe).
Bren maintains a Slack workspace meant for faculty, staff, PhD students and Bren researchers. Bren Master's students have their own Slack workspaces but may be invited to this workspace as individual-channel members. For more information on how to join Slack, and how to use it please visit the Bren Slack Wiki.